If you are experiencing problems accessing the members area, please read our tips below:

• If you have forgotten your username or your password, please visit this page to have them sent to you!

• Remember that your username and password are both CaSe SenSiTiVe! If your username is 'bobby', it will not work if you enter it as 'Bobby'.

• Check that do not have Caps Lock on! It sounds obvious but is easy to miss!

• If you still experience problems accessing the website, please contact us directly at https://www.groobysupport.com